What is Family Medicine?
The scope of family medicine encompasses all ages, sexes, each organ system
and every disease entity. We serve as the primary care provider--the one
to contact first for any medical concerns. In addition to caring for routine
problems such as ear infections, colds, rashes, headaches, etc. in the
office, we also have the expertise to deal with such complicated medical
conditions such as heart disease, hypertension, and diabetes.
Do You Accept New Patients?
Yes, we are delighted to accept new patients, including new Medicare and
Medicaid (AHCCCS) patients.
Do You Offer Home Visits?
No we do not, patients too sick to come to the office are usually sick
enough to warrant evaluation in a hospital setting where laboratory and
x-ray studies may be obtained promptly.
How Can I Contact My Provider?
Our office staff can answer general questions. If you need to speak with
one of the doctors, please inform the receptionist of the nature of your
call and the doctor will return your call at the earliest convenience.
If you feel very ill we advise all of our patients to please call 911
or proceed directly to the nearest emergency room for prompt treatment.
How Can I Get My Prescriptions Refilled?
Most prescriptions can be taken care of during regularly scheduled office
visits. It is our intention to provide you with ample medication to last
until your next visit. If you need an unexpected refill or change, please
contact your pharmacist. The pharmacist can then contact us securely by
our e-prescribing system to ensure correct medication identification.
Prescriptions for narcotics and controlled substances often create special
circumstances and may require you to contact us by phone. Please note
that we do not prescribe or refill narcotics or controlled substances
on nights or weekends, so plan accordingly.
Do You Accept Walk-In Patients?
At DBFM we accept walk-in patients. These visits are used for sick visits
only. Because these appointments are on a first come basis, it is always
best to call before coming to be sure there is adequate staffing to offer walk-ins.
What Is Your Fee Policy?
We accept Visa and Mastercard and cash or money order, we do not accept checks.
Also we will not bill you for your co-payment. If you do not have your
co-payment at the time of service, you will be asked to reschedule your
How Can I Contact The Provider On Call?
Please call the office number of 623-385-7900 and follow the directions
to speak to the answering service. They will page the provider on call.
We want to handle these calls efficiently so, if your call has not been
returned within thirty minutes, please call again. Also please reserve
these calls for actual emergencies as opposed to prescription refills,
etc. Our providers will not refill antibiotics, narcotic medications such
as pain medicine or muscle relaxers over the phone. Regardless of the reason.
We believe medical advice is best given face to face and encourage you
to discuss your needs during scheduled appointments. For questions that
may not warrant an appointment please call the office to leave a message
for your provider. Phone calls to the office during business hours are
reviewed by a medical assistant who can discuss your concerns with clinician
What If I Have An Emergency?
If you feel you have a medical emergency, please call 911 or proceed directly
to the nearest emergency room.
We do not refill narcotics or controlled substances on nights or weekends.
How Can I Receive A Referral?
We encourage you to visit our office for evaluation and appropriate referrals
for specialist care. We have a trained referral specialist in the office
who can work with your insurance plans and specialists offices to facilitate
appointments and avoid delays